My wife decided she wanted to re-do our bedroom so she bought a couple of comforter sets from Anna's Linens online. Well, ten days later, we still hadn't received the order, so she calls about it, only to find out that it's still "processing," although no one can explain why. Eventually it's escalated up to a manager and what do you know -- an hour later we receive a shipping notification in my wife's inbox. According to the notification, everything has shipped and is on its way. Then, about 2 or 3 hours after that, my wife gets another thing in her email stating that one of those comforter sets is out of stock "nationwide" so they're going to have to refund us on it. My wife is so mad about this because she says that's the set she really wanted ... and what's even worse is the fact that it plainly says on Anna's Linens' website that it's still in stock!!